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I haven't received my return label yet, what should I do?Updated 9 months ago

Once you’ve submitted your return request via our portal your return label will be immediately available for download. 

An email will also be sent providing a link to view your return details. Locate this email and click the link to view your return success page. From this page you'll have the option to download your return label.

If you are still having difficulty obtaining your return label please contact us for assistance. We will be happy to help!

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