WHAT SHIPPING METHODS DO YOU OFFER?Updated 6 months ago

PROCESSING TIMES:

All Standard Shipping orders placed Monday - Friday before 8AM PDT will ship the same day.

Overnight orders placed Monday - Friday before 10AM PDT will ship the same day.

Orders placed during weekends and public holidays will be shipped the following business day. Please be aware that during sale periods, there might be delays due to high order volumes.

SHIPPING METHODS:
Most standard shipping orders are shipped via DHL with the final mile delivery to be completed by USPS.

All Standard Shipping orders placed Monday - Friday before 8AM PDT will ship the same day.

Overnight orders placed Monday - Friday before 10AM PT will ship the same day.

Orders placed during weekends and public holidays will be shipped the following business day. Please be aware that during sale periods, there might be delays due to high order volumes.

**Please note business days are Monday through Friday. Although some deliveries are able to be delivered on a Saturday regrettably this is dependent on carrier volume and is unable to be requested or guaranteed. 

For APO, FPO, DPO & PO Boxes: Shipping will automatically default to the USPS ship method. Unfortunately no expedited shipping options are available at this time.

INTERNATIONAL SHIPPING:
For select countries, customs fees, duties and taxes are collected and paid for at the checkout and remitted to your local customs authority by our couriers. Every effort is made to ensure the correct amount is collected at checkout, however Petal & Pup cannot guarantee no further fees may need to be paid upon delivery. 

Where possible, we will advise you of this at the checkout. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to your purchase.

Petal & Pup is not responsible for any additional taxes and customs charges that are requested during the shipment of your order. 

If an order is refused by a customer due to customs duty, taxes and/or fees, the parcel will be held for 2 weeks. If these fees are not paid at this time the parcel will be abandoned. Subsequent fees may be applied to any refund if eligible. Petal & Pup is not responsible for refunding or handling of an abandoned order.

Our prices are in USD and do not include local taxes and import/custom duties for international orders.