Petal & Pup US logo
Petal & Pup US logo

All articles

Where is my refund?Updated 4 months ago

Refunds will be issued back to the original form of payment after processing. Processing begins after the return has been delivered to our warehouse and may take up to 3 - 6 business days. 

A confirmation email regarding your refund will be sent to the same email address used to place your order.

Regrettably, the email can sometimes be forwarded to your junk mail folder, so please be sure to check up on this folder in case it has ended up there. If you have any questions or concerns regarding your refund, please contact us so we can assist you.


Was this article helpful?
Yes
No