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Exchanges & Shop NowUpdated a year ago

We offer the option to return your items and exchange for the same item in another size or select different products directly on our website using the "Shop Now" feature.

These requests can be created when the return request is submitted.

Exchange & Shop Now requests 

These requests regrettably are subject to product availability and are not guaranteed. If available your Exchange or Shop Now order and will be shipped within 1 - 2 business days from the date your return is processed at our warehouse. Processing begins after the return has been delivered to our warehouse and may take up to 3 - 6 business days.

  • If we do not have the item requested in stock a refund will automatically be issued for the return.
  • If a discount was used on the original purchase, and you are looking to exchange for the same item in a different size with the discount applied, please proceed with an exchange and your return will be processed for the original discount amount for each item.
  • All Exchange and Show Now orders ship standard delivery, faster shipping methods are unavailable at this time. 
  • New discount codes, gift cards/store credit are not able to be applied to exchange or shop now requests.
  • We are unable to process exchanges on already exchanged orders. Feel free to return for a refund or store credit and place a new order.

Instant Exchanges 

These types of return requests allow for the immediate creation of your exchange order at the time of your return submission rather than after your return has been scanned in transit. 

  • A temporary authorization will be placed on the credit card provided for the full amount of the exchange order total for 7 business days.
  •  If your return is not sent back within 21 days from the date of return submission the credit card provided will be charged the full amount of the exchange order.  
  • Instant Exchange orders are unable to be canceled or edited at this time. 
  • *Be sure your parcel is scanned as received at the time of drop off and obtain proof by requested a receipt.

All orders, whether exchange, shop now or instant exchanges are subject to our return policy.


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